Breakthrough 2027 App Privacy Policy
Effective date: 2 November 2026
ArisGlobal provides the Breakthrough 2027 mobile application to approved event attendees. This policy explains what information the app processes, why it is used, when it may be shared, how long it is retained, and the choices available to attendees.
Information we process
Registration and account information. We process information connected to an approved Breakthrough registration, including name, email address, company, job title, account identifiers, approval status and login credentials.
Profile and event information. We may process profile details, a profile image where provided, check-in status, a check-in code, session interests and Wellness favourites. The visual QR code shown in the app is generated locally on the attendee’s device from the check-in code.
Private messages. When an attendee uses People and Chat, we process the message content, sender and recipient identifiers, message time and read status. Messages are visible to the sender and recipient and may be accessed by authorised event administrators when necessary to investigate a report, enforce event rules, protect attendees or comply with law.
Notifications and device information. If an attendee enables push notifications, we process a push-notification token, platform, app version and a per-installation identifier so event updates can be delivered. Firebase Cloud Messaging may also process technical service information needed to deliver notifications.
Technical and security information. Our systems may process IP address, request time, authentication token, device or browser information and security logs to operate and protect the service.
How we use information
- to verify approved attendees and provide secure access;
- to display the event agenda, speakers, attendee directory and event information;
- to support event check-in, Wellness favourites and attendee interest counts;
- to enable private attendee-to-attendee messages;
- to send operational event updates and session reminders when notifications are enabled;
- to provide support, investigate misuse and maintain the security of the app; and
- to comply with legal obligations and enforce applicable event terms.
Legal bases
Depending on the circumstances and applicable law, we process information to provide the event service requested by an attendee, for ArisGlobal’s legitimate interests in operating and securing the event, with consent where required, and to comply with legal obligations.
Who may receive information
Information may be processed by authorised ArisGlobal event, website, IT and support personnel and by service providers that support the app, website hosting, email delivery, security and push notifications. These providers may include WordPress and hosting infrastructure, Microsoft email services, Google Firebase Cloud Messaging, Apple and Google app-distribution services. We may also disclose information when required by law or when reasonably necessary to protect attendees, ArisGlobal or others.
ArisGlobal does not sell attendee personal information and does not use information from this app for third-party advertising.
International transfers
ArisGlobal and its service providers may process information in countries outside the attendee’s country of residence. Where required, appropriate safeguards are used for international transfers.
Retention and deletion
Registration, profile, event activity and message data are retained for the duration of the event and for a reasonable post-event period needed for event operations, support, security, recordkeeping and legal obligations. Device notification tokens are removed or invalidated when they are no longer needed, when the attendee signs out and unregisters the device where supported, or when the installation is no longer active.
Attendees may request access, correction or deletion of their information by contacting [email protected]. Some information may be retained where required by law, for security, or to establish, exercise or defend legal claims.
Private messaging safety
Attendees must not use private messaging to harass, threaten, impersonate or send unlawful, discriminatory, sexually explicit or otherwise objectionable content. The app provides controls to report messages or attendees and to block further contact. ArisGlobal may review reports, restrict accounts, remove content and take other reasonable action. Urgent safety concerns may also be sent to [email protected].
Security
We use technical and organisational measures designed to protect information, including encrypted network connections, authenticated access, limited administrative access and expiring mobile sessions. No method of transmission or storage is completely secure.
Children
The app is intended for adult professional event attendees and is not directed to children.
Changes to this policy
We may update this policy to reflect changes to the app, event operations or legal requirements. The effective date above will be updated when material changes are published.
Contact
Questions, privacy requests and support enquiries can be sent to [email protected].